Privacy Policy

This privacy policy sets out how we use and protect any information you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured we will only use it according to this privacy policy.

What personal data do we collect, and why do we collect it.

We will only use your personal data to support your experience throughout this website, manage access to your account, and fulfil your order.

We may collect the following information:

  • Name and job title
  • Contact information, including email address
  • Delivery address
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers
  • We require this information to understand your needs and provide you with a better service, and for the following reasons:

Consent

By using our Site users agree that they consent to; the conditions set out in this Privacy Policy; and the collection, use, and retention of the data listed in this Privacy Policy.

Internal record keeping.

We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers, or other information that we think you may find interesting using the email address you have provided. We may also use your information to contact you for market research purposes from time to time. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites. Such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Children

We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data, their parent or guardian may contact our privacy officer.

Who do we share your personal data with?

We may disclose user data to any member (employees) of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy. We will not sell or share your data with other third parties, except in the following cases: If the law requires it; If it is required for any legal proceeding; To prove or protect our legal rights, and to buyers or potential buyers of this company in the event that we seek to sell the company.

What rights do you have over your data?

For users that register on our website, we store the personal information they provide in their user profiles. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information. If you have an account on this site, you can request that we erase any personal data we hold about you. However, this does not include any data we are obliged to keep for administrative, legal, or security purposes.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen. You can always opt-out of receiving promotional emails.

Effective date: 20th day of May 2022

capitalmedicalsupplies.com.au (the “Site”) is owned and operated by Capital Medical Supplies Pty Ltd. Capital Medical Supplies Pty Ltd can be contacted at:

mark@capitalmedicalsupplies.com.au
(02) 6241 5511
71 Heffernan Street Mitchell. ACT 2911